Thank you for visiting and shopping at Opryza LLC. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, which will include tracking information.
Shipping Rates & Delivery Estimates
We are pleased to offer Free Shipping on all orders, with no minimum purchase required. Once shipped, domestic orders typically arrive within 3-5 business days.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or high shipping volumes.
Domestic Shipping Only
At this time, Opryza LLC only ships to addresses within the United States. We do not offer international shipping.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order's progress on the carrier's website. Please allow 24-48 hours for the tracking information to become available.
Shipping Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an invalid address, we will contact you to arrange re-shipment, which may incur additional shipping charges.
Damaged or Lost Packages
Opryza LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit and has not been delivered within the estimated timeframe, please contact us, and we will assist you in working with the shipping carrier to resolve the issue.
Contact Information
If you have any questions about your order or our Shipping Policy, please contact us:
- Email: support@opryza.com
- Phone: +1 434 227 4394
- Customer Service Hours: Monday-Friday 9AM-5PM EST
- Address: 2300 Sir Barton Way, Lexington, Kentucky 40509, US